Professional Profile

Avon Pagon: Areas of Expertise

Office administration | Project management | Customer engagement | Writing | ESL

Focused, flexible, and organized best describe my workstyle.  I have a bachelor’s in communications and more than 10 years’ experience in positions ranging from administrative to management level with supervisory responsibilities.  I’ve worked in the nonprofit and government contracting sectors.

In addition, I’m certified to teach English as a second language.  Find out more about my skills below. 

My ideal employer is a company with leadership who supports professional growth and values diversity in the workplace.

Proficiencies

Administrative | Operations
  • Handle office administration
  • Manage vendor and supplier contracts
  • Administer board and volunteer activities
  • Maintain office decor and coordinate workspace set-up
  • Perform clerical tasks using Microsoft Office
  • Respond to phone/email inquiries from customers and the media
Accounting
  • Develop budgets for programs and events
  • Handle accounts receivable/payable
  • Analyze financial data to guide decision-making
  • Supervise accounting vendor
Communications | Marketing
  • Develop creative content (print and online)
  • Devise marketing strategies for programs/events
  • Identify tools for improving customer satisfaction
  • Write/distribute communications to staff, board members, and customers
  • Prepare presentations and speeches for management and volunteers
  • Manage websites
Human Resources
  • Post vacancies, review applications, and organize interviews
  • Coordinate onboarding and exit process
  • Train staff and offsite employees on operational procedures 
Event Planning
  • Organize programming and material for convention events (board/committee meetings, ceremonies, convention sessions, VIP dinners/social activities)
  • Recruit speakers for sessions
  • Coordinate meeting logistics (food/beverage, A/V equipment)
Computer Skills
  • Microsoft Office
  • Adobe Acrobat
  • Google Drive
  • QuickBooks
  • iMIS database
  • Crystal Reports
  • WordPress
  • WP Courseware (e-learning management software)
Certification
• Teaching certification: English as Second Language (University of Toronto)
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